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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judy Crow

January 30, 2026

5  out of  5
rating by Judy Crow
"Jordan helped me with all my insurance needs. I am 86 and technology can be confusing at times. Jordan has made things simple and I am very pleased."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jason Parker’s Team here in Muscle Shoals . "
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Isaac Smith

January 30, 2026

5  out of  5
rating by Isaac Smith
"Andrea was absolutely superb. She took care of my insurance needs with such great professionalism. She made my switch from my other company to State Farm stress free."
We responded:
"We appreciate your review, Isaac. We are so happy that you had such a wonderful experience with State Farm Agent Jason Parker’s Team here in Muscle Shoals ! "
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Charles Buckley

January 29, 2026

5  out of  5
rating by Charles Buckley
"Had a wonderful experience with Millie at your office yesterday. She made my day, kind,polite and so helpful. She ‘s a keeper!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jason Parker’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Cecilia Jones

January 15, 2026

5  out of  5
rating by Cecilia Jones
"Mike was absolutely amazing and helped me lower my truck insurance. Mandy the receptionist was equally amazing! Such wonderful service!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Muscle Shoals to know that you had such a wonderful experience with us here on State Farm Agent Jason Parker’s Team. Thank you so much for the 5-stars, Cecilia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jason Parker’s Team anytime. "
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Jacob Walton

January 13, 2026

5  out of  5
rating by Jacob Walton
"Millie has been incredible the whole time I’ve been with State Farm. Very patient and informative, and makes every process a breeze."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Muscle Shoals to know that you had such a wonderful experience with us here on State Farm Agent Jason Parker’s Team. Thank you so much for the 5-stars, Jacob! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jason Parker’s Team anytime. "
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Ethan Corum

December 23, 2025

5  out of  5
rating by Ethan Corum
"Great service! Would definitely recommend Millie, she was very helpful!"
We responded:
"Ethan thank you so much for the 5-star review and for the kind comments about Millie."
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Williamsons Import Restore

December 15, 2025

5  out of  5
rating by Williamsons Import Restore
"Millie was amazing 5 star review"
We responded:
"Thank you so much!!"
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Saundra Hubbard

December 8, 2025

5  out of  5
rating by Saundra Hubbard
"Great customer service. The quotes were very affordable. Looking forward to adding more to my policy."
We responded:
"Saundra thank you so much for the 5-star review and for allowing us to be your insurance Agency!"
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Lilburn Reynolds

December 3, 2025

5  out of  5
rating by Lilburn Reynolds
"He was very informative. He was very great with the quote and he got me signed up and got the policy started so I do love him and I appreciate him. He was great and awesome. He’s a wonderful guy."
We responded:
"Thanks so much Lilburn!!"
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Sandra Holmes

November 24, 2025

5  out of  5
rating by Sandra Holmes
"Jordan did an awesome job In finding me the best insurance quote. Very professional, courteous and understanding. I couldn’t ask for any better always able to answer any questions."
We responded:
"Sandra thank you for the 5-star review and for trusting us with your business!"
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Calogero Curran

November 4, 2025

5  out of  5
rating by Calogero Curran
"Good Afternoon, I just got insurance done on my new truck and I was assisted in that process by Millie and I will say she is very kind and very helpful in making sure I understood the rates and discounts. She was also very attentive to my question and I could tell she enjoyed her job"
We responded:
"Calogero, thank you so much for your kind words about Millie and for being a loyal State Farm customer. "
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James Pride

October 3, 2025

5  out of  5
rating by James Pride
"Millie, has been very understanding of my insurance needs and provided me with excellent service. With her professionalism and courtesy, i would highly recommend her to anyone that needs insurance"
We responded:
"James thank you so much for the awesome review and your kind words about Millie!"
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Corey Daniels

September 30, 2025

5  out of  5
rating by Corey Daniels
"Great experience with Millie would definitely recommend her to anyone who needs to get insured by them. Walked me through all of what I needed to know so I think she deserves a raise heeeheehee."
We responded:
"Corey thank you for the awesome comments about Millie. She truly is great and I’ll have to get with her on that raise soon😀"
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tom gow

September 18, 2025

5  out of  5
rating by tom gow
"Mike was very patient and responsive to our questions. We ended up saving about 1000 dollars a year and increasing our farm coverage. Great job. Thanks"
We responded:
"Tom thanks so much for the awesome review. Mike does an excellent job explaining everything in detail. We are honored to be your insurance company!"
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Jack Daniel's

September 16, 2025

1  out of  5
rating by Jack Daniel's
"Broke down out of state and they were useless told me to pay for everything supposed to have road side assistance"
We responded:
"Jack I can’t find your information in our system. We have roadside assistance nationwide as long as you opted to include it on your policy. Please call the office and ask for Rachel and she can direct you in the right path. "
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Caitlin Staggs

September 11, 2025

5  out of  5
rating by Caitlin Staggs
"Jordan was amazing to work with! She answered all of my questions and worked with me to get the best quotes. With her help I was able to get the coverage I wanted for less than my previous provider. Would 100 times over recommend using State Farm for your insurance needs!"
We responded:
"Caitlin thank you for the awesome review! Jordan is absolutely amazing! She is great to answer any and all questions customers have. Thank you also for trusting us as your insurance company!"
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Ginger Barnes

August 21, 2025

5  out of  5
rating by Ginger Barnes
"I was very pleased with the way Mike handled getting me the best rate possible on my auto insurance. He answered all my questions and was very quick to respond. I really appreciate everything he did for us. Thank you 😊"
We responded:
"Ginger thank you for your kind words about Mike and for allowing us to insure the things that are important to you!"
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Hannah Burkhalter

August 14, 2025

5  out of  5
rating by Hannah Burkhalter
"Millie was absolutely amazing and helped me get the best price for coverage!"
We responded:
"Hannah thank you so much for the 5-star review and for the kind complements about Millie!"
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Heath Butler

August 12, 2025

5  out of  5
rating by Heath Butler
"Millie took time to ask good questions and walk me through all of our options when I called for a quote. I was able to get the same coverage for less by switching. The process was easy I didn’t feel pressured to make a decision right away. I was able to take time and compare options before making the switch."
We responded:
"Heath thank you so much for the 5-star review. Millie is great to work with and we appreciate you recognizing that in your review."
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Charles Burch

August 6, 2025

5  out of  5
rating by Charles Burch
"I received a call where Andrea saw I was looking for insurance. She was so knowledgeable of what I needed. She was not one of those seeking to sell me by boasting about State Farm or condemning the company I was with. The quote was better than I expected, therefore I bought the policy. You couldn’t ask for anyone to be more helpful and nice. Thanks!"
We responded:
"Charles thank you so much for allowing us to be your insurer and thank you for your kind words about Andrea! She is great!"
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Roger Tate

July 23, 2025

5  out of  5
rating by Roger Tate
"Mike was very thorough and patient with me. He answered all my questions and was the ultimate professional. I highly recommend him and the Jason Parker agency."
We responded:
"Roger thank you so much for the 5 star review. "
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Temple Poellnitz

July 22, 2025

3  out of  5
rating by Temple Poellnitz
"If I know one thing to be true, people will never forget how you make them feel….. I OVERLY used and abused my roadside assistance (due to a bad alternator and I had no idea that was my issue at the time). Whenever I called to express my frustration about my roadside assistance being dropped and how it could possibly be my alternator giving me so much car trouble, I was told verbatim “well, just go get a new alternator”……as if an alternator for my luxury vehicle was equivalent to a loaf of bread that I could just conveniently go grab right off the shelf at Wal-Mart. Needless to say, I was shocked and my feelings were hurt. Just because that’s what came to mind, didn’t mean that was the appropriate thing to say in that moment. I felt very berated/belittled. Customer service up until this particular incident was always exceedingly exceptional. But, the lack of empathy and compassion for my situation lead me to take my business elsewhere."
We responded:
"Temple we are sorry to hear about your alternator. However purchasing a new one does seem to be the proper solution in this case. I’m sorry also that our offering of this solution left you feeling belittled and berated. We are in the business of solving problems and sometimes we offer solutions too quickly. I hope all goes well for you in the future."
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Tim Tate

July 22, 2025

5  out of  5
rating by Tim Tate
"Jordan did us a great job ! She was very professional, knowledgeable about her policies and most of all super nice. Thanks Jordon from State Farm for helping us switch over to the State Farm team ."
We responded:
"Tim thank you for the 5-star review and for trusting our team for your insurance needs!"
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Wendy Rene

July 21, 2025

5  out of  5
rating by Wendy Rene
"We needed renter’s insurance for our youngest while he’s in college. We needed the quote long before it was move-in time. Millie was wonderful to work with because she had the patience and understanding that our policy had very specific timelines over this summer. She’s done a fantastic job, and it’s effortless to work with her. Thank you, State Farm and Jason Parker, for this terrific addition to your Muscle Shoals office. She’s a keeper! :)"
We responded:
"Wendy you are exactly right! Millie has been an excellent addition to our team! She tackles every challenge the same way…she is going to be the best!"
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Tffany White

July 21, 2025

5  out of  5
rating by Tffany White
"Millie was so great at getting my new car added as well as explaining everything about the new changes that were going on with the company! She didn't rush thru and made sure everything was accurate before she pushed the final button."
We responded:
"Tiffany thank you so much for the 5-star review! Millie is awesome! She does such a good job of explaining the entire process. She has been the best addition to our team in recent years!"